Head of Commercial Services


Salary: £37,000 -  £47,000
Location: [Staffordshire] Wolverhampton
Ref: JC806



Job Description

Head of Commercial Services required for our cleint based in Wolverhampton.To lead on increasing the percentage of overall member turnover that comes from commercial products and services Detailed Job

Responsibilities:

• Assist and guide the team to identifying new market opportunities, determining the optimal pricing levels to balance profit with customer/client satisfaction, and directing procurement operations.

• To provide visible and strategic leadership.

• Ensuring customer retention remains high and encourage new business growth.

• Provide tailor-made advice, recommendations and support services to existing and potential new customers

• Further develop existing and future, high value and complex supplier contracts.

• Oversee the identification, nurturing and closing of new sales opportunities within a defined account base

• Provide regular and clear insight to internal/external stakeholders and end users regarding solutions and capabilities, thereby understanding business expectations

• Asses all proposals, tenders to ensure both retention of existing business and successful on boarding of new business, providing recommendation for group sign off

• Maintain an up-to-date knowledge of emerging markets, market trends and developments in areas of interest and relevance to the business, delivering opportunities for next generation solutions

• Develop and optimise existing event solutions, continuously seeking improvements in efficiency and effectiveness, which includes sign off of each event P&L

• Interact closely with the direct reports and Director, to gather, monitor and analyse the performance of the team and division

• An understanding internally of Commerce Sales & Marketing opportunities

• Ensure all payments are recovered in agreed terms

• Drive an increase the income generated in conjunction with the up-sell and cross-sell of services and products offered

• Review and update management information to ensure team deliver timely, accurate reporting which will drive out KPI's

Key requirements:

• P&L experience

• Experience of working in a high-pressure sales environment

• Demonstrable track record within B2B environment

• Experience of managing accounts and relationships for multiple clients

• Experience of presenting to clients at a senior management level

• Must be driven, motivated and used to working within a challenging environment

• A finisher, by nature with an ability to know how to close a deal

• Must be strong at account retention and growth;

• Ability to analyse results, identify and explain any variance from targets;

• An ability to present bespoke proposals that meet customers' needs

• Good planning and time management skills with the ability to prioritise workload appropriately and meet challenging deadlines

• Good verbal and written communication skills with the ability to build effective business and colleague relationship

This is a highly commercial and sales focused role and the successful candidate would be expected to deliver demonstrable growth against 4 key areas:

• An increase in overall commercial revenue

• Successful recruitment campaigns with increase in member numbers

• The successful negotiation, launch and contract management of key products and services

• The successful delivery of sponsorship opportunities for key corporate events

• Must have full clean UK Driving Licence and Business Insurance

• Access to a suitable vehicle for business use

Salary: £37.5K basic + 10K OTE

Closing Date: 24TH JULY 2017
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